Posts tagged as:

customers

It’s All About the Customer

by Douglas on April 10, 2009

in Business Thinking

Every relationship with a customer is only about the customer.

stickman-customerAs a customer, I want to do business with someone who values me and enjoys taking care of my needs. Since, I am paying my good money for a product or service, the relationship is about me. 

I bought the privilege.

When you deal with a business, evaluate how the business interacts with its customers. Where is the focus of the relationship?

You will be surprised how much of the relationship is designed to meet the needs of the business not the needs of the customer.

More on relationships and customers: When Your Favorite Business Dies

Photo: 10ch

[Post to Twitter] Tweet This Post 

{ 0 comments }

Every Customer is Buying Care

by Douglas on April 2, 2009

in Business Thinking

love-your-customersWhat Your Customers are Really Buying

Every customer is buying care regardless of what you are selling. They want you to hold their hand, make them feel good, or important, or beautiful, or smart.

They want you to communicate with them and treat them with respect. Customers know when you truly want to take care of them. They can feel It.

Care is more important than the product or service you sell!

Is your business selling care to your customers?

Read more: Business Rule #1 – Care for Your Customers

Photo credit: oth313

[Post to Twitter] Tweet This Post 

{ 1 comment }

When Your Work for Yourself, Do You Really?

April 1, 2009

The Truth about Working for Yourself
Break the chains! Become self-employed! Start a business! No more bosses. No more pointless meetings. Work when you want and how you want. You decide. Sounds exciting. Wouldn’t it be great to say, “I quit! I’m breaking out on my own. I’m in charge.” Very romantic but not very accurate.
Working [...]

Read the full article →